Publications and resources

Publications and resources

Things I’ve made
and things other people have made that I constantly refer to

Publications & Templates

Things I’ve produced

Published in Stanford Social Innovation Review, 2022

Bonus resource: When, How, and Why to Run an Ethical Pause

In 90 minutes, your team could be making better ethical choices for their product or project.

This is a case study and method guide for an ethical pause—a short period of reflection and inquiry about a project’s ethical implications and the team’s approach to the work. This practice helps ensure teams ask the right questions and address issues of inequity and access in the services they develop.

Includes template!

Please read and use this if you ever find yourself running a project or discovery sprint. Your project partners will thank you. And let me know if you do–I’d love to hear how it went.

If you feel like shit and need a little nudge to take care of yourself, I made this for you.

Resources

Some of my favorite methods and thoughts to refer to

Methods & guides

guides.18f.org

18f

This is an incredible set of guides I refer to at least weekly if not daily. They were built by 18F, a team of designers, software engineers, strategists, and product managers formerly within the General Services Administration who collaborated with other agencies to fix technical problems, build products, and improve public service through technology.

civictech.guide

Civic Hall

This is an aggregated database of resources so we can all stop trying to reinvent the wheel and share what works throughout the field of civic tech/public interest tech.

sprint.usds.gov

US Digital Service

This guide teaches you how to run a discovery sprint, which is a useful method to quickly build a common understanding of the status of a complex organization, system, or service.

Content Ecosystem Maps

Brain Traffic

This blog series teaches you why and how to build “a visual representation of your content reality—what you have and where it is.” I agree with the author: if you have content, you definitely need one.  


Books

Have questions?

Let’s talk.